Home Owners
Your Ultimate Home Comfort Resource: Expert Insights, Tips, and Solutions
Warranty Information
Acclimate™ Series Air Conditioners and Heat Pumps:
- 10-year Parts Limited Warranty*
- Lifetime Compressor Limited Warranty*
Acclimate™ Series and LX Series Furnaces:
- Lifetime Heat Exchanger Limited Warranty*
- 10-year Parts Limited Warranty*
Air Handlers and Indoor Coils:
- 10-year Parts Limited Warranty*
Extended Labor Warranties:
- Available for qualified residential units, furnaces, and split systems.
Performance Promise™ Protection Plan:
- Offers up to 10 years of total system protection with no deductibles or repair limitations.
Geothermal
Frequently Asked Questions
What is a geothermal heat pump?
A geothermal or “ground-source” heat pump is an electrically-powered device that uses the natural heat storage ability of the earth and/or the earth’s groundwater to heat and cool your home or business at very high efficiencies.
How does a geothermal pump work?
Geothermal heat pumps use the constant temperature of the earth as the exchange medium instead of the outside temperature (like traditional systems). Like any type of heat pump, geothermal heat pumps can heat and cool and if supported supply the home with hot water. Using refrigeration, the geothermal heat pump removes heat energy stored in the earth and transfers it to the home.
How is heat transferred between the earth and the home?
The earth can absorb and store heat energy. To use that stored geothermal energy, heat is extracted from the earth through a liquid medium (water or an anti-freeze solution) circulated in the ground via open or closed earth loops and is transferred to the heat pump heat exchanger. There, the heat is used to heat your home. In the summer, the process is reversed, and indoor heat is extracted from your home and transferred to the earth through the liquid circulating in the loops underground.